"I wanted to take a moment to thank you and your FANTASTIC staff for a great experience at your office. Your front office staff is efficient , kind, and highly professional. The facility is spotless, and your hours make it so easy to get an appointment that fit into my schedule. Since Holly is fear aggressive , she has "special needs" and i was thrilled to see that you were able to put her right at ease. My search for a local vet that is both patient and understanding has come to an end thanks to you!! Our last local vet ( who shall remain nameless) had an entire staff of people who had no idea how to deal with a fear aggressive dog( or a paying customer for that matter). Dealing with a fear aggressive dog is a skill that not all people have and I am thankful that you have MASTERED it!! Although Holly was not on her best behavior (she said to tell you she'll try extra hard next time to be calmer), you took your time and waited for her to warm up and feel more comfortable. The extra time you took really made a difference. We are extremely thankful to have found you!"
"Saying thank you just doesn't seem enough. You have given Vinny and me peace of mind in times of severe stress over Babi's health. You have helped us help him. You have never said that you were too busy or that we were too far away for you to continue helping us. Please know that you are always in our thoughts, because everyday that Babi is with us is a day we might never have had. He is so sweet and so needy that he has become a big part of our lives. Giving Babi a good quality of life has become our mission. Some people never find their "calling" in life. You, my dear Dr. Cyr, have perfected the term "veterinarian" . You care for your family of animals, as well as your extended family of pet owners. You have saved Babi so many times, I have lost count. He's a happy little guy albeit a sick one. You've given him, and us, many more days of happiness because we know we are helping him."
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